Terms and Conditions

Last Updated: August 25, 2026

This Agreement applies between you, the User of this Website, and Coaching That Counts, LLC, the owner and operator of the Website. By accessing or using the Website, you agree to comply with and be bound by these Terms and Conditions. Provisions concerning orders, pricing, payments, cancellations, and refunds apply only when you purchase Paid Content or Services. If you do not agree to these Terms and Conditions, you must stop using the Website immediately.

Nothing displayed on the Website constitutes a binding contractual offer. When you submit an order, you are making an offer to purchase the selected Paid Content or Services. Your order is accepted, and a binding agreement is formed, when We send you an email confirming that your order has been accepted.

1. Definitions and Interpretation

In this Agreement, the following terms have the meanings set forth below:

“Account” means the personal information, payment information, login credentials, and other information provided or used by a User to access Paid Content, Services, or communication features available through the Website.

“Content” means any text, graphics, images, photographs, audio, video, downloadable materials, course materials, worksheets, presentations, software, data compilations, and other information or materials available on or through the Website.

“Facilities” means any online features, tools, resources, services, or information that Coaching That Counts, LLC makes available through the Website, whether now or in the future.

“Paid Content” means any Content, course, program, resource, or other material that requires payment, enrollment, or authorized access.

“Payment Information” means any information required to purchase Services or Paid Content through the Website, including credit or debit card information, billing details, and other payment-related information processed by an authorized third-party payment provider.

“Services” means the educational courses, professional learning experiences, resources, and related services made available by Coaching That Counts, LLC through the Website and its e-learning platform.

“System” means any online communication tools or features made available through the Website, whether now or in the future. These may include email, discussion boards, course comments, messaging features, live sessions, and links to external communication platforms.

“User” or “Users” means any person who accesses, browses, registers for, enrolls in, or uses the Website, Content, Paid Content, Facilities, or Services.

“Website” means the websites located at https://learn.mathcoachingthatcounts.com and https://www.mathcoachingthatcounts.com, including related subdomains, course pages, learning portals, checkout pages, and payment links operated by or on behalf of Coaching That Counts, LLC, unless expressly governed by separate terms.

“We,” “Us,” or “Our” means Coaching That Counts, LLC, a limited liability company organized under the laws of the State of New Jersey, with a business address at 660 Clifton Avenue, Toms River, New Jersey 08753.

2. Age Restrictions

You must be at least 18 years old to create an Account, purchase Paid Content or Services, or enroll in a course through the Website. The Website and Services are not directed to children under the age of 13.

3. Organizational and Business Customers

These Terms and Conditions also apply when a school, school district, employer, or other organization purchases Paid Content or Services for one or more authorized Users. The purchasing organization represents that it has the authority to make the purchase and provide the necessary User information. If a separate written agreement between Coaching That Counts, LLC and the purchasing organization conflicts with these Terms and Conditions, the separate written agreement will control to the extent of the conflict.

4. Intellectual Property

  • 4.1 Subject to Clauses 5 and 6 of these Terms and Conditions, all Content available on the Website—unless uploaded by Users—including, but not limited to, text, graphics, logos, icons, images, audio recordings, videos, course materials, downloadable resources, worksheets, presentations, data compilations, page designs, software, and underlying code is owned by or licensed to Coaching That Counts, LLC or other applicable third parties. By using the Website, you acknowledge that this Content is protected by United States and international copyright, trademark, intellectual-property, and other applicable laws.
  • 4.2 Subject to Clause 6, you may not reproduce, copy, modify, distribute, publish, share, sell, license, store, transmit, display, or otherwise reuse any Content from the Website unless such use is expressly permitted on the Website or you have obtained Our prior written permission.

5. Third Party Intellectual Property

  • 5.1 Certain Content may include or link to materials owned by third parties. All copyrights, trademarks, and other intellectual-property rights in those materials remain the property of their respective owners. Their inclusion does not transfer any ownership rights to Coaching That Counts, LLC or to Users.
  • 5.2 You may not reproduce, distribute, modify, publish, or otherwise reuse third-party materials except as authorized by the applicable rights holder, permitted by the terms accompanying those materials, or allowed under applicable law.

6. Permitted Use and Fair Use

Content may be used without Our written permission only to the extent permitted by applicable United States copyright law, including the fair-use provisions of Section 107 of the Copyright Act. Whether a particular use qualifies as fair use depends on the specific circumstances. Nothing in these Terms grants permission to access restricted Content, share Account credentials, distribute course materials, or reproduce Content beyond what is permitted by law or expressly authorized by Coaching That Counts, LLC.

7. Links to Other Websites

This Website may contain links to third-party websites, platforms, resources, or services. Unless expressly stated otherwise, these third-party sites and services are not owned, operated, or controlled by Coaching That Counts, LLC. We are not responsible for their content, availability, accuracy, security, privacy practices, or terms of use. Your use of any third-party website or service is at your own discretion and subject to that third party’s terms and policies. The inclusion of a link does not imply that Coaching That Counts, LLC endorses, sponsors, or is affiliated with the third-party website, service, or its owners.

8. Links to this Website

You may link to the Website’s home page or other publicly available pages, including public course information and registration pages, without Our prior written permission. You may not link directly to password-protected Content, enrolled-course materials, downloads, or other restricted areas of the Website. Links must not be presented in a way that is misleading, implies an affiliation or endorsement that does not exist, or frames the Website within another website without Our permission. To request permission for another type of link, please contact Us at info@mathcoachingthatcounts.com or 609-232-6868.

9. Use of Communications Facilities

  • 9.1 When using any System on the Website you should do so in accordance with the following rules. Failure to comply with these rules may result in your Account being suspended or closed:
  • 9.1.1 You must not use obscene, vulgar, or otherwise inappropriate language.
  • 9.1.2 You must not submit Content that is unlawful, abusive, threatening, harassing, defamatory, discriminatory, hateful, or otherwise objectionable. This includes Content that targets a person or group based on race, ethnicity, nationality, religion, sex, gender, gender identity, sexual orientation, age, disability, or any other protected characteristic.
  • 9.1.3 You must not submit Content that promotes, encourages, threatens, or incites violence or other unlawful conduct.
  • 9.1.4 You may submit questions or communications in any language; however, We may not be able to provide support or responses in languages other than English.
  • 9.1.5 Any name, username, profile information, or other means by which you identify yourself must not violate these Terms and Conditions or any applicable laws.
  • 9.1.6 You must not impersonate another person or organization, including employees, contractors, representatives, or affiliates of Coaching That Counts, LLC.
  • 9.1.7 You must not use the System to send unauthorized mass communications, spam, junk mail, solicitations, or other unsolicited promotional content.
  • 9.2 You acknowledge that Coaching That Counts, LLC may monitor communications and Content submitted through the System when reasonably necessary to provide support, maintain the Website, enforce these Terms and Conditions, protect Users, or comply with applicable laws.
  • 9.3 You acknowledge that Coaching That Counts, LLC may retain copies of communications and Content submitted through the System in accordance with Our Privacy Policy, record-retention practices, and applicable laws.
  • 9.4 You retain ownership of original Content you submit through the System. By submitting Content, you grant Coaching That Counts, LLC a limited, nonexclusive license to access, store, reproduce, display, and, when reasonably necessary, edit or format that Content for the purposes of operating the Website, providing the Services, facilitating course participation, moderating the System, and enforcing these Terms and Conditions. We will not use your submitted Content for advertising, promotional, or commercial purposes outside the Services without your permission, except where otherwise permitted by law.

10. Accounts

  • 10.1 In order to procure Services on this Website and to use certain other parts of the System, you are required to create an Account which will contain certain personal details and Payment Information which may vary based upon your use of the Website as We may not require payment information until you wish to make a purchase. By continuing to use this Website, you represent and warrant that:
  • 10.1.1 all information you submit is accurate and truthful;
  • 10.1.2 you have permission to submit Payment Information where permission may be required; and
  • 10.1.3 you will keep this information accurate and up-to-date. Your creation of an Account is further affirmation of your representation and warranty.
  • 10.2 You must keep your Account credentials confidential and may not share your username, password, or course access with another person. You are responsible for activity conducted through your Account except to the extent that unauthorized activity occurs after you have promptly notified Us. If you use a shared or public device, you should log out after each session and should not save your Account credentials in the browser.
  • 10.3 If you believe that your Account credentials or Payment Information have been used without authorization, you must notify Us promptly at info@mathcoachingthatcounts.com and take reasonable steps to secure your Account. You should also contact your financial institution or payment provider when appropriate. We will make reasonable efforts to investigate and address any pending unauthorized order, but We cannot guarantee that a transaction can be canceled after it has been processed or course access has been provided.
  • 10.4 When choosing your username you are required to adhere to the terms set out above in Clause 9. Any failure to do so could result in the suspension and/or deletion of your Account.

11. Termination and Cancellation of Accounts

  • 11.1 You may request the closure of your Account at any time by contacting Coaching That Counts, LLC. We may suspend or terminate your Account if you violate these Terms and Conditions, misuse the Website or Services, engage in unlawful or harmful conduct, fail to make a required payment, or create a security or operational risk. When reasonably possible, We will notify you by email and provide the reason for the suspension or termination. We may take immediate action without prior notice when necessary to protect Users, the Website, Coaching That Counts, LLC, or to comply with applicable law.
  • 11.2 If We terminate your Account before a pending order has been accepted, that order will be canceled and you will not be charged. Termination of an Account does not automatically entitle you to a refund for Paid Content or Services already purchased. Any refund will be determined in accordance with Our applicable refund policy, the reason for termination, and applicable law.

12. Services, Pricing and Availability

  • 12.1 We make reasonable efforts to ensure that descriptions of courses, Paid Content, and Services accurately reflect what will be provided. We may make reasonable updates to course content, materials, instructors, schedules, or delivery methods to improve the learning experience or keep information current, provided that such changes do not materially reduce the overall value of the purchased offering. If you receive Paid Content or Services that do not match your confirmed order, please refer to sub-Clause 13.7.
  • 12.2 When applicable, you may be asked to select a course option, payment plan, or other Service level before completing your order. The features, pricing, and terms associated with your selection will be displayed before checkout. Any optional graduate-level extension credit or continuing education credit is registered and paid for separately through the applicable third-party provider.
  • 12.3 We do not guarantee that every course, Paid Content item, Service, enrollment period, or optional offering will remain available at all times. Availability is confirmed when We accept your order and send an order or enrollment confirmation.
  • 12.4 We make reasonable efforts to ensure that pricing displayed on the Website is accurate and current. We may change prices, discounts, payment options, or promotional offers at any time. Changes will not affect an order that We have already accepted, except where required by law.
  • 12.5 The price displayed at the time you submit your order will apply to that order, except in the case of an obvious pricing or technical error. If We identify such an error before accepting your order, We will notify you and give you the option to proceed at the correct price or cancel the order. If payment has already been processed and you choose to cancel, We will issue a full refund to the original payment method.

13. Orders and Provision of Services

  • 13.1 Information displayed on the Website does not constitute a binding contractual offer. When you submit an order, you are making an offer to purchase the selected Paid Content or Services. Coaching That Counts, LLC may accept or decline that offer at its discretion. A binding contract is formed when We send you an order or enrollment confirmation email.
  • 13.2 The confirmation email described in sub-Clause 13.1 will be sent at or before the time access to the Paid Content or Services is provided and will include the following information, as applicable:
  • 13.2.1 The name of the Paid Content or Services purchased and, as applicable, a summary of the principal features of the purchase;
  • 13.2.2 The price paid, including any applicable taxes, fees, discounts, or other charges;
  • 13.2.3 Any applicable course-access period, start date, expiration date, payment schedule, or other relevant timing information; and
  • 13.2.4 Instructions for accessing the Paid Content or Services, or information explaining when and how access will be provided.
  • 13.3 If We do not accept your order, you will not be charged. If payment has already been processed, We will issue a refund to the original payment method within 14 calendar days. The time required for the refund to appear in your account may depend on your bank or payment provider.
  • 13.4 Payment will be processed through the payment method you select at checkout. For a one-time purchase, the full amount will be charged when you place your order. If you select a payment plan or subscription, the amount and billing schedule displayed at checkout and included in your order confirmation will apply. You authorize Us and Our third-party payment processor to charge the selected payment method according to that schedule.
  • 13.5 Access to online Paid Content or Services will generally be provided shortly after your payment and enrollment are successfully processed. If access cannot be provided within a reasonable period, We will notify you and work to resolve the issue. Any cancellation or refund request will be handled in accordance with Clause 14, Our applicable refund policy, and applicable law.
  • 13.6 Coaching That Counts, LLC will use reasonable care and professional skill in developing and providing the Services.
  • 13.7 If the Paid Content or Services you receive do not match your confirmed order, please contact Us promptly at info@mathcoachingthatcounts.com. We will review the issue and make any appropriate corrections within a reasonable period.
  • 13.8 Additional terms may apply to certain courses, Services, payment plans, or promotional offers. When applicable, you will be given an opportunity to review and accept those terms before completing your purchase. Optional graduate-level extension credit or continuing education credit offered through a third-party provider is governed by that provider’s separate terms and policies.
  • 13.9 Coaching That Counts, LLC provides support by email at info@mathcoachingthatcounts.com and by phone at 609-232-6868. We will make reasonable efforts to respond promptly but do not guarantee a specific response time.

14. Cancellation of Orders and Services

We want you to be satisfied with the Paid Content and Services you purchase from Coaching That Counts, LLC. If you have a question or concern about an order, please contact Us at 609-232-6868, email info@mathcoachingthatcounts.com, or write to Coaching That Counts, LLC, 660 Clifton Avenue, Toms River, New Jersey 08753. If specific terms or a separate refund policy accompany a course or Service, those terms will apply to that purchase.
  • 14.1 You may request a refund within 14 calendar days after your order is confirmed by emailing info@mathcoachingthatcounts.com, provided that you have not begun the course. A course is considered begun once you access any course lesson, video, activity, assessment, or downloadable course material. Viewing a publicly available course-description or preview page does not constitute beginning the course. Approved refunds will be issued to the original payment method. The time required for the refund to appear in your account may depend on your bank or payment provider.
  • 14.2 Once you begin the course, the purchase is nonrefundable. Refunds will also not be provided after the 14-day refund-request period, except for duplicate charges, an incorrect purchase that has not been accessed, unresolved technical issues that prevent course access, cancellation by Coaching That Counts, LLC, or where otherwise required by applicable law.
  • 14.3 The Coaching That Counts course is developed, sold, and delivered by Coaching That Counts, LLC and is not a University of San Diego course. After successfully completing the course, eligible participants may separately elect to register and pay for graduate-level extension credit or continuing education credit through the University of San Diego’s Credit Validation Program, when available. The University of San Diego independently establishes and administers its registration process, fees, eligibility requirements, documentation requirements, credit issuance, transcripts, and refund policies.

    Coaching That Counts, LLC does not collect or refund fees paid directly to the University, issue university credit, guarantee that the University will award credit, or guarantee that any school district, employer, licensing body, college, or university will accept the credit. Participants are responsible for confirming that the credit meets their individual professional, salary-advancement, licensing, or academic needs.
  • 14.4 Nothing in this Clause limits any cancellation or refund rights that cannot legally be waived under applicable law.

15. Privacy

Your use of the Website is also governed by Our Privacy Policy, available at https://learn.mathcoachingthatcounts.com/privacy. The Privacy Policy is incorporated into these Terms and Conditions by reference. Please review the Privacy Policy to understand how We collect, use, store, and protect your personal information.

16. How We Use Your Personal Information (Data Protection)

  • 16.1 We collect, use, store, and disclose personal information as described in Our Privacy Policy and in accordance with applicable law.
  • 16.2 We may use personal information to create and manage Accounts, process orders and payments, provide course access and support, communicate about the Services, maintain the security and operation of the Website, comply with legal obligations, and, where permitted, send marketing communications.
  • 16.3 We may disclose personal information to service providers that help Us operate the Website and provide the Services, including e-learning platform providers, payment processors, email and communication providers, cloud-service providers, analytics providers, and professional advisers. These providers may use personal information only as permitted by their agreements with Us and applicable law.
  • 16.4 If you independently elect to pursue graduate-level extension credit or continuing education credit through the University of San Diego, information required for that separate process will be provided to the University only at your direction, with your authorization, or as otherwise disclosed at the time. The University’s collection and use of that information are governed by its own privacy policies and terms.

17. Educational Disclaimers

  • 17.1 The Content and Services are provided for educational and professional-learning purposes. Coaching That Counts, LLC makes reasonable efforts to provide accurate, current, and high-quality information but does not guarantee any particular instructional, professional, academic, employment, certification, salary-advancement, or student outcome.
  • 17.2 Course Content is intended to support professional learning and informed instructional decision-making. It is not a substitute for your professional judgment or for requirements, policies, or guidance established by your employer, school district, licensing body, state education agency, college, university, or other governing organization.
  • 17.3 Completing a Coaching That Counts course does not, by itself, result in university credit. Any optional graduate-level extension credit or continuing education credit must be obtained separately through the applicable third-party provider and is subject to that provider’s requirements and policies.
  • 17.4 We use reasonable measures to support the security and functionality of the Website, but We cannot guarantee that the Website will be completely secure, uninterrupted, or free from errors, viruses, or other harmful components. Users are responsible for maintaining appropriate internet security and protecting their Account credentials and devices.

18. Changes to the Website and these Terms and Conditions

We may update the Website, Content, Facilities, Services, or these Terms and Conditions from time to time. The “Last Updated” date displayed at the beginning of these Terms and Conditions will indicate when the most recent changes became effective.

If We make a material change to these Terms and Conditions, We will provide reasonable notice through the Website, by email, or through another appropriate method. Changes will apply prospectively from their effective date and will not materially reduce the course access, Content, or benefits associated with a purchase We previously accepted, unless a change is required by law or is reasonably necessary for security, safety, or continued operation of the Services.

Your continued use of the Website after updated Terms and Conditions take effect constitutes acceptance of those changes. If you do not agree to the updated Terms and Conditions, you must stop using the Website and may contact Us regarding any Paid Content or Services purchased before the changes took effect.

19. Availability of the Website

  • 19.1 The Website, Facilities, Content, and Services are provided on an “as is” and “as available” basis. Coaching That Counts, LLC makes reasonable efforts to maintain accurate Content and reliable access but does not guarantee that the Website or Services will always be uninterrupted, secure, error-free, or free from defects. To the fullest extent permitted by applicable law, We disclaim all express and implied warranties, including warranties of merchantability, fitness for a particular purpose, accuracy, compatibility, and noninfringement. Temporary interruptions or outages do not automatically entitle a User to a refund; however, refund requests will be considered in accordance with Our refund policy and applicable law.
  • 19.2 Coaching That Counts, LLC is not responsible for interruptions, delays, or unavailability caused by circumstances beyond Our reasonable control. These may include failures involving internet service providers, hosting or e-learning platforms, payment processors, communication networks, power service, third-party software or services, cybersecurity incidents, natural disasters, public emergencies, government actions, legal restrictions, labor disruptions, or other events outside Our control. We will make reasonable efforts to restore or facilitate access when practicable.

20. Limitation of Liability

  • 20.1 To the fullest extent permitted by applicable law, Coaching That Counts, LLC will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to your use of, or inability to use, the Website, Content, Paid Content, or Services. Your use of the Website and its Content is at your own risk.
  • 20.2 Nothing in these Terms and Conditions excludes or limits liability for fraud, fraudulent misrepresentation, gross negligence, willful misconduct, or any other liability that cannot lawfully be excluded or limited.
  • 20.3 Coaching That Counts, LLC makes reasonable efforts to provide accurate, current, and high-quality educational Content and Services but does not guarantee that the Website or its Content will always be complete, error-free, uninterrupted, or suitable for every individual purpose. Educational outcomes depend on many factors, and We do not guarantee any particular professional, instructional, academic, certification, employment, or student outcome. To the fullest extent permitted by law, Our total liability arising from or related to any Paid Content or Services will not exceed the amount you paid for the specific Paid Content or Services giving rise to the claim.
  • 20.4 If any provision of these Terms and Conditions is found to be unlawful, invalid, or unenforceable, that provision will be modified only to the minimum extent necessary to make it enforceable or, if modification is not possible, severed from these Terms and Conditions. The remaining provisions will continue in full force and effect.

21. No Waiver

In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.

22. Previous Terms and Conditions

These Terms and Conditions supersede prior versions with respect to use of the Website on or after the “Last Updated” date. A purchase previously accepted will remain subject to the terms applicable when that purchase was made, except for changes permitted under Clause 18 or required by applicable law.

23. Third Party Rights

Nothing in these Terms and Conditions is intended to grant any rights, remedies, or benefits to any third party. The agreement created by these Terms and Conditions is solely between you and Coaching That Counts, LLC.

24. Communications

  • 24.1 All formal notices or communications to Us must be sent by mail to Coaching That Counts, LLC, 660 Clifton Avenue, Toms River, New Jersey 08753, or by email to info@mathcoachingthatcounts.com. A notice sent by mail will be deemed received three business days after it is mailed. A notice sent by email will be deemed received on the day it is sent if sent on a business day, or on the next business day if sent on a weekend or federal holiday, provided that the sender does not receive a delivery-failure notification.
  • 24.2 If you choose to receive marketing communications, We may send you information about Our courses, resources, events, products, or Services by email or text message. You may withdraw your consent at any time by clicking the “Unsubscribe” link in an email, following the opt-out instructions in a text message, or contacting Us at info@mathcoachingthatcounts.com. You may still receive essential transactional or administrative communications relating to your Account, purchases, course access, or Services.

25. Law and Jurisdiction

These Terms and Conditions and the relationship between you and Coaching That Counts, LLC are governed by and construed in accordance with the laws of the State of New Jersey, without regard to conflict-of-law principles. To the fullest extent permitted by applicable law, you and Coaching That Counts, LLC agree that any legal action or proceeding arising from these Terms and Conditions, the Website, or the Services will be brought in the state courts located in Ocean County, New Jersey, or the United States District Court for the District of New Jersey. Nothing in this provision limits any rights or protections that cannot legally be waived under applicable consumer-protection laws.