TThis Privacy Policy explains how Coaching That Counts, LLC (“Coaching That Counts,” “We,” “Us,” or “Our”) collects, uses, stores, and discloses personal information when you visit Our websites, purchase a course or Service, create an Account, participate in an online course, communicate with Us, or otherwise use Our Services.
This Privacy Policy applies to https://www.mathcoachingthatcounts.com, https://learn.mathcoachingthatcounts.com, and related subdomains, course pages, checkout pages, and payment links operated by or on behalf of Coaching That Counts, LLC (collectively, the “Website”).
The information We collect depends on how you interact with the Website and Services.
1.1 Information You Provide
We may collect information that you provide directly, including:
- Your name;
- Email address;
- Telephone number;
- School, school district, organization, job title, grade level, or professional role, when provided;
- Account information and login credentials;
- Course registrations and purchases;
- Course assignments, responses, discussion posts, communications, and other Content you submit;
- Customer-support requests and correspondence;
- Marketing preferences;
- Information you provide through forms, surveys, or evaluations; and
- Information required to document course completion or respond to a request relating to optional university credit.
1.2 Course and Account Activity
When you participate in an online course, We and Our e-learning platform provider may collect information such as:
- Course enrollment and access history;
- Lessons, videos, activities, or resources accessed;
- Course progress and completion status;
- Assessment, assignment, and participation information;
- Certificates earned;
- Log-in activity; and
- Communications or Content submitted through the course platform.
1.3 Payment and Transaction Information
When you make a purchase, payment information is processed by Wix, Wix Payments, or another authorized third-party payment processor. Coaching That Counts, LLC does not directly receive or store your complete credit- or debit-card number.
We may receive limited transaction information, including your name, contact information, billing details, amount paid, payment status, transaction date, payment method, and a limited card identifier such as the last four digits.
1.4 Information Collected Automatically
When you use the Website, certain information may be collected automatically, including:
- Internet Protocol address;
- Browser type and version;
- Device type and operating system;
- Date and time of access;
- Referring and exit pages;
- Pages visited and features used;
- General geographic location derived from an IP address;
- Course-platform activity; and
- Cookie and similar-technology information.
We may use personal information to:
- Create and manage Accounts;
- Process orders and payments;
- Enroll participants and provide course access;
- Deliver Content, Services, and customer support;
- Track course participation, progress, and completion;
- Issue Coaching That Counts certificates of completion;
- Communicate about purchases, Accounts, course access, assignments, deadlines, and Services;
- Respond to questions and support requests;
- Maintain business, accounting, tax, and course-completion records;
- Improve Our Website, courses, resources, and Services;
- Conduct surveys, evaluations, and internal analysis;
- Protect the security and integrity of the Website and Services;
- Detect or prevent fraud, misuse, or unlawful activity;
- Enforce Our Terms and Conditions;
- Comply with legal obligations; and
- Send marketing communications where permitted by law.
If you choose to receive marketing communications, We may use your email address or telephone number to send you information about related courses, resources, events, products, or Services. You may withdraw your consent at any time by using the “Unsubscribe” link in an email, following the opt-out instructions in a text message, or contacting Us. Withdrawing consent will not prevent Us from sending essential transactional or administrative messages about your Account, purchase, course access, or Services.
We may disclose personal information to service providers that help Us operate the Website and provide the Services, including:
- LearnWorlds, which hosts and supports the online course platform;
- Wix and applicable payment processors, which support checkout and payment processing;
- Email, communication, and customer-support providers;
- Cloud-storage and technology-service providers;
- Website analytics and security providers;
- Accounting, legal, insurance, and other professional advisers; and
- Government authorities or other parties when disclosure is required by law or reasonably necessary to protect legal rights, safety, or security.
These providers may access personal information only as reasonably necessary to perform services on Our behalf or as otherwise permitted by their own terms and applicable law.
Coaching That Counts, LLC does not sell personal information for monetary compensation.
The Coaching That Counts course is developed, sold, and delivered by Coaching That Counts, LLC and is not a University of San Diego course.
After successfully completing an eligible course, a participant may independently elect to register and pay for optional graduate-level extension credit or continuing education credit through the University of San Diego’s Credit Validation Program.
If you pursue this option, Coaching That Counts may, at your direction or with your authorization, provide the University with information reasonably necessary to verify your identity, enrollment, participation, or course completion. The University independently controls its registration, payment, eligibility, credit, transcript, and refund processes.
Information submitted directly to the University of San Diego is governed by the University’s privacy policies and terms. Coaching That Counts is not responsible for the University’s independent privacy or data-processing practices.
The Website and Our service providers may use cookies and similar technologies to:
- Enable essential Website and Account functions;
- Maintain secure sessions;Remember preferences;
- Process purchases;
- Understand Website and course-platform use;
- Measure Website performance; and
- Support analytics or other features you have permitted.
Where required, you will be given an opportunity to accept or reject nonessential cookies through a cookie banner or privacy-preference tool. You may also adjust cookie settings through your browser. Disabling essential cookies may prevent certain Website or course-platform features from functioning properly.
The Website may contain links to third-party websites, resources, or services. This Privacy Policy does not govern the privacy practices of third parties.
We encourage you to review the privacy policy of any third-party website or service before providing personal information. The inclusion of a link does not mean that Coaching That Counts controls or is responsible for that third party’s privacy practices.
We retain personal information for as long as reasonably necessary to:
- Provide the Services and maintain your Account;
- Preserve course participation and completion records;
- Process transactions and administer refunds;
- Respond to questions or disputes;
- Meet accounting, tax, insurance, contractual, and legal obligations;
- Maintain security and prevent fraud; and
- Establish, exercise, or defend legal claims.
Different categories of information may be retained for different periods. When information is no longer reasonably necessary, We may delete, anonymize, or securely dispose of it, subject to applicable law and technical limitations.
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Our Website, e-learning, and payment providers also maintain their own security measures. However, no website, online platform, transmission method, or storage system can be guaranteed to be completely secure.
You are responsible for maintaining the confidentiality of your Account credentials and for notifying Us promptly if you believe your Account has been accessed without authorization.
Depending on your location and applicable law, you may have the right to:
- Request access to personal information We maintain about you;
- Request correction of inaccurate information;
- Request deletion of certain personal information;
- Request a portable copy of certain information;
- Object to or restrict certain uses of information; and
- Withdraw consent where processing is based on consent.
You may update certain Account information through the course platform. You may also submit a privacy request by emailing info@mathcoachingthatcounts.com.
We may need to verify your identity before completing a request. We will not charge a fee for a reasonable privacy request unless permitted by applicable law.
You may unsubscribe from marketing emails at any time. Unsubscribing from marketing communications will not prevent Us from sending essential transactional or administrative messages about your Account, purchase, course access, or Services.
Our service providers may process or store personal information in the United States, Europe, or other locations where they operate.
If personal information is transferred across national borders, We and Our service providers will use safeguards required by applicable law when such safeguards apply.
The Website and Services are intended for adults and professional educators. You must be at least 18 years old to create an Account, purchase Paid Content or Services, or enroll in a course.
The Website and Services are not directed to children under the age of 13, and We do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information to Us, please contact Us so We can review and address the situation.
We may update this Privacy Policy to reflect changes in Our practices, Services, technology, or legal obligations.
The “Last Updated” date at the beginning of this Privacy Policy identifies the most recent revision. If We make a material change, We will provide reasonable notice through the Website, by email, or through another appropriate method.
If you have questions about this Privacy Policy or wish to submit a privacy request, contact:
Coaching That Counts, LLC
660 Clifton Avenue
Toms River, New Jersey 08753
Email: info@mathcoachingthatcounts.com
Phone: 609-232-6868
